MAP/VAR
MSP/VAR
Infrastructure
Infrastructure Provider

MSP / VAR

Banner MSP/VAR

Flexis NOC Services for MSP / VAR

Increase your services business with very little upfront costs and no increase in staffing with our range of solutions that we provide by partnering with MSPs and VARs. No matter the size of the partner, we can offer a solution that best meets your needs with our dedicated services and hybrid models.

Deliver our offerings as fully branded or white-label service to your customer; we are extremely flexible and have a wide range of selections to meet your specific service and budget requirements, including:

  • Flexis MaaS – 24x7 monitoring and escalation
  • Flexis Manage – Level 1 & 2 resolution staff
  • Flexis Agile Pod – Dedicated NOC staff of Level 2 & 3 technical personnel
  • Flexis RSA – Remote System Administration and Migrations (project-based services)
  • Flexis Managed Business Continuity – 24x7 Managed Data Protection & Disaster Recovery

Scale Your Business With High Margin Services

Increase recurring revenue streams and maximize margins for MSPs and VARs by partnering with us. We have highly trained NOC teams with certified engineers in a variety of technology areas, such as operating systems, networking, backup, database, security, virtualization, etc. Tailor a personal solution that best fits your customer’s needs and your staff’s capabilities while maximizing your margins.


Dedicated L2 & L3 Engineering Resources

Form your own dedicated team with the right mix of skills from our Flexis Agile Pods to meet your growing needs. Utilize our dedicated teams to support the flexibility of using many types of technical resources and unique processes. As your service delivery requirements evolves over time, mix and match resources in your Agile Pod.


Remote System Administration and Migrations, Project Based Services

Our task-based service enables MSPs & VARs to fill gaps in delivery expertise. Focus more on pressing customer facing and strategic activities, offload your projects to our team of experts with our RSA. We offer a cost effective and efficient solution for all businesses.


Your Tools, Your Way

Simplify your remote management process by allowing us to work with your existing tools. Ensure consistency and leverage your investment in your existing tools and the know-how of your staff.


Preferred Pricing

As your service partner, stay competitive in the market with our ability to increase your recurring revenues and margins. Avoid big upfront set-up fees and receive a preferred pricing structure as a service provider. Our goal is work with you closely to meet you budget and service requirements.

  • Increase or create new high margin recurring revenue streams.
  • Increase your margins by offloading routine tasks to your Flexis team.
  • Scale your business without increasing your headcount.
  • Better leverage your local staff by freeing them up to focus on higher value activities.
  • Build a cost-effective dedicated IT operations team of available when you need them Increase customer uptime, satisfaction & retention.
  • Leverage your existing RMM tools and know-how.

Cloud

Banner Cloud

Flexis NOC Services for Cloud

Monitor with our team your public, private and hybrid clouds, web applications, storage resources, and other technologies across the entire cloud stack, including:

  • Public cloud expertise for Amazon AWS, Microsoft Azure and Google Cloud Platform
  • Private & hybrid cloud support for most cloud infrastructure technologies
  • Remote cloud migration services and 24x7 support

Detect issues rapidly, maintain 100% uptime of your environment and applications with us. Work with us on a custom Runbook and Standard Operating Procedures, we are extremely flexible and will work towards your needs and requirements. Pick from our wide range of options to meet your specific requirements, including:

  • Flexis MaaS – 24x7 monitoring and escalation
  • Flexis Manage – Level 1 & 2 resolution staff
  • Flexis Agile Pod – Dedicated NOC staff of Level 2 & 3 technical personnel
  • Flexis RSA – Remote System Administration and Migrations (project-based services)
  • Flexis Managed Business Continuity – 24x7 Managed Data Protection & Disaster Recovery

Proactive Application Monitoring and Alerts

Stay on top of your cloud infrastructure performance and availability to prevent any critical application problems before they occur. Our team proactively monitors, alerts, and reports on any application issues for you.


Scale Your Cloud Without Additional Headcount

Today more sophisticated Enterprise and Cloud applications are being deployed off-site, we fulfill your Cloud administrative and NOC support needs with our 24x7 IT operations support and visibility.


Flexis Benefits for 24x7 Cloud NOC operations support:

  • Consistent Cloud Management – Gain consistent protection of your business assets with our Runbook and Standard Operating Procedures.
  • Complete Cloud Remote Services – Get 24x7 NOC Cloud monitoring, IT administrative services and migration support.
  • Application Management & Monitoring – Identify and resolve potential issues with our 24x7 infrastructure and application management.
  • Predictable Pricing – Work with us on a flat rate monthly fee to have a predictable IT budget
  • Dedicated Level 2 & 3 Cloud Engineers – Use our Agile Pod to provide a dedicated operations team with experts.
  • Highly Trained NOC Teams – Take advantage of our cloud engineer experts in various fields.

Infrastructure Provider

Banner Infrastructure

Flexis NOC Services for Infrastructure Providers

Our 24x7 NOC team ensures customer uptime for infrastructure providers. Offer IT customer services and offload daily IT tasks and after hour support demands with us. Utilize our flexible suite of services to meet your specific customer requirements, including:

  • Flexis MaaS – 24x7 monitoring and escalation
  • Flexis Manage – Level 1 & 2 resolution staff
  • Flexis Agile Pod – Dedicated NOC staff of Level 2 & 3 technical personnel
  • Flexis RSA – Remote System Administration and Migrations (project-based services)
  • Flexis Managed Business Continuity – 24x7 Managed Data Protection & Disaster Recovery

Branded white-label or customer direct, you make the call.

As an infrastructure provider, work directly with us, offer a branded white-label NOC services, or direct customer referrals to Flexis to create a customized offering.


Be more competitive. Increase your topline.

Maintain customer satisfaction, retention and loyalty. As more sophisticated enterprise and cloud applications deploy off-site in remote data centers, fulfill your demands for increases in 24x7 IT operations support and greater visibility with our team. Resolve any advanced services issues for your different environments including SaaS, Hybrid-cloud, Enterprise, SMB and high growth web properties.


Preferred Pricing

Stay competitive in the market with the ability to increase revenues and margins with us. Have no upfront set up fees and receive a preferred pricing structure as an infrastructure provider. Utilize our flexibility to work with you to meet your customers budget and requirements.


No Additional Headcount

Increase your NOC team immediately with us. As an infrastructure provider, offer 24x7 NOC services and grow your business without adding headcount. Use our highly trained NOC teams with certified engineers in variety of technology fields, such as Operating Systems, Networking, Backup, Database, Security, Virtualization, etc.


Flexis benefits for Infrastructure Providers:

  • Increase customer uptime
  • Improve customer satisfaction & retention
  • Increase revenue per square foot and ROI
  • Gain a dedicated operations team (Flexis Agile Pod)
  • Gain trusted advisor status and more insight into your accounts
  • Win more business by offering complete 24x7 NOC services & integrated offerings
  • Protect your investment with your existing monitoring tools, and ensure consistency.