24/7 Remote Troubleshooting

Keep your servers, networks, workstations and various other devices running at peak efficiency. We keep your devices running and remediate any system issues with our team. This service builds upon our 24x7 Flexis MaaS service and will allow you to rest easy on your late nights, weekends and holidays.


Run and Operate at Peak Efficiency

Operate at maximum efficiency with our team. Support critical applications and optimize performance of your infrastructure by leveraging our staff of experts in servers, networks, databases, and virtualization.

Key Benefits of Using Flexis Manage

Troubleshooting and Remediation Capabilities

Troubleshooting and Remediation Capabilities

Utilize our fully managed service to troubleshoot and remotely remediate any of your problems on your managed devices. Remediation includes root cause analysis to ensure that Flexis doesn’t just treat the symptom, but rather identifies the underlying cause of the problem so that the issue is resolved permanently.

True Scalability

True Scalability

Instead of hiring, training and retaining additional expensive system administration staff, leverage the Flexis NOC team to make sure your systems are up and running at their peak efficiency and maintaining client satisfaction.

Increase Availability and Uptime

Increase Availability and Uptime

Anticipate, identify and resolve system issues quicker with greater visibility and accuracy our team.

Help Fill in Technology Skill Gaps

Help Fill in Technology Skill Gaps

Choose from our deep bench of Level 1, 2 and 3 engineers certified across a wide array of technologies and platforms which include the following: Windows, Linux, MS SQL, MySQL, Networking, Backup, Database, Virtualization and Security.

Leverage Your Tools

Leverage Your Tools

Protect your investment by working with the existing monitoring tools you are already using and we can adapt to changing requirements as your needs evolve.

Remote Monitoring Tools

  • Kaseya, N-able, LabTech, Max, Nagios, Solarwinds, and Monitis

Ticketing System

  • Connectwise, Autotask, Zendesk or any other ticketing system you use

Strong SLA Delivery

  • Our Service Level Agreements are clearly defined and our escalation procedures are based on ITIL processes. Our engineers are trained to meet and exceed the defined SLAs