Features

  • White Labelled Service and Call Answering Help Desk Services for MSPs
  • Windows, Mac, & Mobile Support
  • Office 365 Support
  • Virus & Malware Removal
  • Software Installations
  • Administrative tasks
  • Desktop Preventive Maintenance, Patching & AV Management
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The Key Benefits of Using Flexis Service Desk

Improve IT Performance

Leverage Your Tools

Protect your investment by working with the existing monitoring tools you already use and we adapt to changing requirements as your needs evolve.

Remote Monitoring and Management Tools

  • Kaseya, N-able, Connectwise Auotmate (LabTech), Solarwinds RMM (GFI/Logicnow/Max), AEM and Ninja

Ticketing System

  • Connectwise, Autotask
SLA Delivery

Strong SLA Delivery

Our Service Level Agreements are clearly defined and our escalation procedures are based on ITIL processes. Our engineers are trained to meet and exceed the defined SLAs

Scale Rapidly

Scale Rapidly

Grow your business without adding to your headcount. Our highly trained team consists of over 100 certified engineers in a variety of technology areas such as Microsoft, Networking, Backup, Database, Security, OS, Virtualization, etc.